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Last updated at November 14th, 2020Questions relating to Registration, Login, Application Access, General Questions and Technical Support: 866-397-2812 | customersupport@lumeris.com Monday - Friday 7:00 am - 6:00 pm CST For Essence Health Plan Claims, Eligibility or Patient Referral Inquiries: 866-597-9560 | customerservice@essencehealthcare.com Monday - Friday 8:00 am - 8:00 pm CST
Status : OnlineIf a member obtains routine care from an out-of-network provider without prior approval from Essence Healthcare, neither Medicare nor Essence Healthcare will be responsible for the costs. For more information or assistance, please call Customer Service at 1-866-597-9560 (TTY: 711). Language assistance services are available, free of charge.
Status : OnlineEssence Healthcare has been named 2021 Best Insurance Company for Medicare Advantage in MO by U.S. News & World Report! Find out how much you can save with our affordable, all-in-one Medicare Advantage plans starting at $0 premiums, complete with prescription coverage & money-saving extras like vision & dental benefits, generous over-the-counter allowances, free gym memberships & more!
Status : OnlineTo access Essence Advantage’s online provider directory, you can visit www.everythingessence.com. For any questions about the information contained in this directory (hardcopy or online), please call our Customer Service Department at 314 -209-2700 or toll free 1-866-597-9560, seven days a week from 8 a.m. to 8 p.m.
Status : OnlineMembers must use plan providers except in emergency or urgent care situations. If a member obtains routine care from an out-of-network provider without prior approval from Essence Healthcare, neither Medicare nor Essence Healthcare will be responsible for the costs. Every year, Medicare evaluates plans based on a 5-star rating system.
Status : OnlineTo enroll in an Essence Healthcare plan, you must have both Medicare Parts A and B and reside in the plan service area. You must continue to pay your Medicare Part B premium. Enrollment in an Essence Healthcare plan may be limited to specific times of the year. Members must use plan providers except in emergency or urgent care situations.
Status : OnlineTroubleshoot
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